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Log and Track a Request

If you’ve landed here it means you might want to ask for help, log or track a request, compliment or complaint.

Log new project request

Hi, if you’ve landed here, you want us to help you by:

  • Connecting you to one of our expert researchers
  • Signing a confidentiality disclosure agreement so you can show us an exciting protocol
  • Conducting a feasibility questionnaire
  • Working out where to start now you have a protocol
  • Getting site governance approval
  • Getting ethics approval
  • Booking a time to speak to a real person
  • Help! I have no idea, but I know I want to do research:

Log post-approval request

Hi, if you’ve landed here, you want us to help you by logging:

  • Your changes to your approved research and/or research agreement
  • Annual compliance report
  • Safety event
  • Telling us something about your approved research
  • Asking us a question about your approved research

Track my request

Hi, if you’ve landed here, you want us to help you see if your request has been:

  • Submitted for review
  • Is under review
  • Requires your attention, i.e., we have questions for you
  • Approved!

Log in to see your request OR drop your tracking ID into the search bar.

Log complaint or compliment

Sometimes things go wrong. That’s why we want to hear from you. Tell us what has gone wrong and how we can help.
Sometimes, things go well! Tell us what we have done well!

Help! Where do I start?

We get it, research is complex. If you’ve landed here, you should book a consultation to speak to a real person. Or fill out the form and tell us what your problem is and how we can help!